|
|
|
We do require a $30 DEPOSIT to hold a reservation. If you have to cancel a reservation and you provide sufficient cancellation notice, your deposit will be refunded. If you do not provide sufficient notice, your deposit will not be refunded. When we call to confirm your online reservation please let us know how you would like to make your deposit. You can put it on a debit/credit card, or mail a check. Your deposit will be put toward your final bill at the time you pick up your pet. Cancellation Policy - During summer and holiday times we require a 5 day cancellation notice. All other times we require a 1 day cancellation notice. Charges will begin on the day your pet is dropped off. On the day you pick up your pet, if it is a day that you can pick up before noon, you will not be charged for that day. If pick up is made after noon, you will be charged for a full day. There is a charge for pick ups made on Sunday. Payment may be made at the time of pick up. We accept cash, check, debit or credit card. We request that you give an approximate time that you will be dropping off or picking up your pet. If your plans change and you will not be here at those times, we ask that you give us a call to let us know. This way we can have your pet prepared for your reunion. This also allows us to schedule our own personal meetings and appointments so that we can be here when you arrive. Lori and I appreciate your consideration of our time. Thank You, Bob Boylan
|